Generative AI
AI that can create texts, images, and other kinds of media through prompts.
MAS, IBF working on gen AI job impact map
Separately, the IBF has given out skills badges to 3,000 professionals.
MAS, IBF working on gen AI job impact map
Separately, the IBF has given out skills badges to 3,000 professionals.
South Korea mulls easing “network separation” rules on financial companies
It has formed a sandbox program to allow FIs to explore the use of gen AI.
Hong Kong central bank launches gen AI sandbox
Banks are encouraged to make full use of the sandbox.
8 in 10 Gen Zs keen on AI for enhanced banking, retail experience
About 43% of them have already used AI for shopping.
DBS rolls out gen AI assistant to customer service workforce
CSO assistant is expected to benefit its over 500 CSO staff in Singapore.
Financial firms to raise gen AI spending as they seek growth benefits
Despite hype, gen AI spending is low in 2023, at around $400,000 at its highest.
Hong Leong bank boosts efficiency and personalisation with AI
AI's role in personalising banking services and streamlining processes highlighted.
Centralised AI models propel financial institutions' success
Financial sectors see major benefits from centralised AI strategies, though future shifts are anticipated.
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Why Philippine banks, insurers embrace hyper-personalized services
![Why Philippine banks, insurers embrace hyper-personalized services]()
Insurance
Industry experts push for the rapid progress of unified customer data as a starting point.
Industry experts push for the rapid progress of unified customer data as a starting point.
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