Retail Banking
How can financial institutions build customer loyalty in the modern era?
It’s no longer just about giving perks, but about offering experiences, industry leaders said.
How can financial institutions build customer loyalty in the modern era?
It’s no longer just about giving perks, but about offering experiences, industry leaders said.
SeABank transfers 100% capital contribution at PTF to AEON arm
The transfer is valued at VND4.3t ($1.8m).
Mizuho launching universal bank in Europe, to close offices in 4 cities
The new bank will be based in Amsterdam, with offices in Frankfurt, Madrid, and Paris.
South Korean banks’ deposits up US$19.9b in September
Transferable deposits rose substantially, whilst time deposits fell.
Ensuring Operational Resilience (OR) in Japan
Initiatives from BCM (Business Continuity Management) to OR.
Citigroup’s net income rises 2% to $3.5b in Q3
Revenue was 9% higher at $20.1b during the quarter.
Mizuho Bank unveils progress report for business improvement plan
It is also in the process of reforming company culture through a new corporate identity.
PH digital bank CEOs tout marketing, mindset, partnerships to disrupt banking
They made use of their old payments model and partnerships to scale operations.
BPI eyes shifting branch agent role from transactions to advisory: exec
President and CEO TG Limcaoco said that BPI wants their branch agents to spend 70% of their time offering advice to clients.
How tech disruption, branding innovation are shaping the future of finance: analysts
The afternoon sessions of ABF Summit 2023 saw analysts and bankers explore why tech and marketing are important to financial institutions.
Regulatory caps on neobanks’ operations could stifle growth, expert warns
Despite questions arising from the recent rise of deposit caps in neobanks, incumbent banks are left unfazed.
Singapore probing banks’ involvement in $1.75b money laundering scandal: report
MAS says it's "too early to tell" if FIs involved adhered to ML requirements or not.
ANZ pays A$15m fine for excessive credit card advance fees
ANZ reportedly breached the ASIC Act and the National Consumer Credit Protection Act.
RMB on the lookout for new bancassurance partner: report
Deal could be worth over RM1b, sources said.
Thailand’s TMB Thanachart Bank to see higher profits in Q3
Net profit is expected to come at around $117.5m, 14% higher than a year ago.
A Seemingly Gargantuan Ask for FSIs: Mixing Individualization, Compliance, and Lighting-Fast Speed in the Consumer Banking Equation
Cracks in the financial ecosystem can erode confidence and deter foreign institutional investment. Recent occurrences, particularly the collapse of...
CIMB Philippines triples revenue, doubles loan portfolio in H1
The digital-only bank now has 7.13 million customers in total.
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Why Philippine banks, insurers embrace hyper-personalized services
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Insurance
Industry experts push for the rapid progress of unified customer data as a starting point.
Industry experts push for the rapid progress of unified customer data as a starting point.
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