Bain & Company

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Dr. Henrik Naujoks of Bain & Company: Insurers must shift from damage reimbursement to incentivising risk-reducing behaviours

Naujoks stressed that changing customer behaviour, climate change, and technological disruptions, amongst other factors, are radically altering the insurance industry's risk landscape.

Dr. Henrik Naujoks of Bain & Company: Insurers must shift from damage reimbursement to incentivising risk-reducing behaviours

Naujoks stressed that changing customer behaviour, climate change, and technological disruptions, amongst other factors, are radically altering the insurance industry's risk landscape.