Survey shows half of commuters in APAC need a more efficient way of paying their fare – Visa

About 45% of commuters from APAC were open to fare capping if implemented.

About 49% of commuters in the Asia Pacific region are using at least four various payment methods for transportation every month, Visa said.

In its latest survey report Visa Global Urban Mobility Survey conducted by Wakefield Research, about 58% of respondents prefer to have one payment method for all transportation options, hiking their interest in commuting more.

Further, the majority (96%) of APAC commuters prefer contact less payment methods with 65% stating they are more likely to use contactless payment methods (debit, credit or prepaid cards) during travel.

"The study reveals a strong demand among commuters in Asia Pacific for seamless and convenient payment options in public transportation," said T.R. Ramachandran, Head of Products and Solutions, Asia Pacific, Visa. 

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Also, 45% of commuters would increase their use of public transport if fare capping were implemented. Contactless payments ensure precise fares for riders compared to cash. 

Fare capping additionally restricts the maximum amount commuters spend on daily, weekly, or monthly rides, removing the necessity for monthly passes or transit-specific cards.

Markets surveyed from APAC include Australia, Indonesia, Japan and Singapore. The entire survey gathered 11,500 commuter respondents from 12 markets.